- 🎫 Main Ticket / Voucher Desk: Located inside the Cortile d'Onore, directly ahead after entering from Via Brera 28. All standard ticket and voucher holders must check in here before going upstairs.
- 📍 Guided Tour Meeting Point: Located near Napoleon's statue at the centre of the Cortile d'Onore. Guided tour guests meet their guide here, not at the ticket desk.
- 🎒 Cloakroom: Free storage is available near the gallery entrance. Large bags, backpacks, and umbrellas must be deposited before entering the galleries.
- 🚻 Restrooms: Available near the entrance and at clearly signposted locations throughout the gallery circuit.
- 📚 Bookshop: Located to the far right after the ticket office, selling art books, exhibition catalogues, prints, and souvenirs.
- ♿ Accessible Entrance: Step-free access is available via lift at Via Fiori Oscuri 2. Mobility scooters may be available on request at the ticket office.