Milan Transportation Services

The ease of the app makes booking and changing travel so quickly

We are a family of eight, and the Eurail Pass made our European trip incredibly smooth and budget-friendly. From the very first day, everything was easy to understand and use. Learning how to book seats and check train schedules took just a few minutes, and after that, traveling felt effortless. The pass gave us the flexibility to explore multiple cities without worrying about buying separate tickets for each journey. It also saved us a significant amount of money, which is especially important for a large family. Every train we took was comfortable, clean, and on time, making our travel days stress-free. Overall, the Eurail Pass turned what could have been a complicated trip into a relaxed and enjoyable adventure. Highly recommended for families and group travelers.

I mistakenly bought this rail pass with headout, but would have bought it directly with eurail. i also didn't like that you couldn't cancel it.

The price is reasonable compared to alternative ways of travel. 2nd class is very comfortable indeed, no real need to overpay for 1st class. But, one star less for unclear guide for seat reservations - I've booked seats via DBahn from Frankfurt to Paris and then checked whether I did everything corect to double check. But consultants in Frankfurt station said that I'd done smthing incorrect, and if I'm not mistaken, I booked the seats for residents whereas I'm not resident of EU. But there was no obvious way to book as non-resident. So spent 33 euros needlessly.

Everything worked well ! The schedules for the four trips were on time, the seats were very comfortable and the overall flexibility is great - much better and cheaper and faster and more comfortable than flying

It was great to have the ability to not worry about missing the next train and have so many options. It would be great if you could make more reservations for sleeper trains through the planner app and see how much you saved too!

The boarding process is always super easy and simple, and I love how many of the trains are switching to carbon neutral.

This is our first time traveling via rail in Europe and we had a wonderful time. We only experienced one late train which is saying a lot. We wish transportation worked this well in the US as we would use it much more than driving.

The system of booking and activating trains at stations, to have multiple options to choose from and the easyness to board trains.

Buying and scheduling was easy. It was used in Switzerland and Italy with no questions asked. It is the cheapest way to travel. For trains which needs reservation, a separate payment is needed but also not expensive and also easy to do. This is the best option for travellers to Switzerland and accross Europe that does not opt for rental cars.

Speed of the Global Pass purchase process and good reception at the offices of the stations in Madrid.

It's difficult to add a journey and get a pass. It's supposed to be straightforward and easy.

Compliance with the website's offerings

Your prompt response on my request and resolving it on the fly.. really amazed me

Good travel with train. Only one problem between Barcelona and Lyon because of forest fire. Train is best :-)

I will never use your services again. Goodbye

It's a great train pass, good value and very flexible.

I was very satisfied and it was uncomplicated

Flexibility to make last minute changes

This is ridiculous! I bought a rail ticket which I will use next year. I made a stupid mistake and bought it from Headout. It cost me more and now I am being asked stupid questions.

Train was easy to find. The journeys were very relaxed. What was missing was information about which stop was next. Especially if you are traveling for the first time it is difficult to know when to get off. Fortunately, other passengers were very helpful.

The ticket was not recognized by the reader. Fortunately, after five minutes, an employee entering the station was able to let us into the station. Otherwise, the train journey was very pleasant.

Booking, ticket, punctuality - but what was missing a little bit were ANNOUNCEMENTS or INDICATIONS of which station to go to next. Otherwise perfect

Speed and comfort. The fact that the stop is inside the airport is perfect.

Clean train - ease of use - announcements of next stops helpful

The best thing about it was the speed and not having to wait in the long lines.

Train was quick from centrale to airport

The purchase of tickets was very agile

Evertythibg just fine, thank you

the online app and ticket buying

Ran on time, good value for money.

too much waiting time, poorly organized people...

Bus was in time, left in time and seats for everyone. Drove steady and fast to Central Station Milan. Absolute fantastic!

The friendly bus driver, the pleasant journey and the fact that the buses make the journey to and from the airport easier all contribute to a great trip. We are grateful for the opportunity to reach our destination so quickly and easily. Thank you very much.

everything was fine, the staff was nice, the bus was clean

User friendly and efficient service 👍

Veri nice , good trip! Driver was very skilfull in crowded traffic at Milano!

It was comfortable and on time.

punctuality to the partnershipxa professional driver

We were told that there was a pick up point at T2 and it is false. We had to take a bus from T2 to T1 and when we arrived at T2 we were told by the Terravision bus driver that we could not get on and that we had to wait 1 hour and a half to catch the next one. After complaining they finally let me on. Bad experience I will not repeat

Practicality!!! Punctuality Excellent driving Excellent location

Easy to find bus stop bus On time fast precise

everything went smoothly and we arrived at the airport on time

Everything worked out great! Bus runs every 30 minutes. You can also buy your bus ticket on the bus.

Very quiet. As soon as you leave the arrivals hall, the bus is there. Very good and practical. Great value for money!

The experience was very bad, the system had an error when buying the tickets and I contacted to change the day, as it was not the day I had selected, there was no way they wanted to fix it or refund or anything, NEVER AGAIN I will book anything with headout, and I advise NO ONE to do so SCAMMERS.

It's a good shuttle bus, but sooo many people. So you have to be there about 1 1/2 hours early.

I bought Teravision bus ticket from Milan Malpensa to Milan Centrale for 1:00 am. but there were no buses of teravsion until 5.00 am.

Beautiful experience,beautiful views, our guide Sara was the best 👏🏻

Easy to find, organised and pleasant staff

Punctual, confortable seats, we got to our destination on time

It was a good trip if i tought was 1 hour, it was OK!

Excellent prices and fast transfer

able to book which gave reassurance, punctual service, efficient and good experience all round.

It's on time and the personnel are friendly , easy to book ticket and you can buy ticket there . Highly recommended

The bus of 17h20 was missing!!!x

It was super easy to buy a ticket

Super fast,no stops. A little late leaving,and there should be a sign on the sidewalk.

It was uncomplicated. I can recommend it...........

Very easy to find the transfer bus it's right outside the arrivals terminal .

At a time a little hard to find

The air condition was not working just fan.

Very quick and easy to get to Central Milan

Everything went very well, easy to locate and fast service.

It was a bus ride from airport to Central Station, hardly an exciting experience. I got there promptly and that was all I needed.

Everything was ok and comfortable

Ideala way to get to the center of Milan at a very attractive price

It needs to be clearer that you have to get the tickets in the app. Or just give you the barcode in the ticket. I had a security delay to download a new app and had to ask a friend already in Milan to send a photo of the ticket.

Wanted to cancel but was unable to as no means

My passes disappeared from the app

Practicality and cost-effectiveness.

Emailed half dozen times, no code in email where i quoted it said it was. replies from staff but not solution or resolution

The pass is great, but the seat reservation service is very poor. I was only able to book the seats on the routes where booking is compulsory. I wasn't able to book the seats on the routes where it's optional.

I liked the one pass concept, but the app to make reservations and book seats were not clear. Getting an agent to assist me was impossible and did not happen The Robot kept asking ne fir my pass ID and last name after I entered it numerous times. I wast trying to place to pass on hold when I was not using it, but I could not located how to use the app to place the pass on hold. My experience so far is extremely disappointing

It was very helpful loved travelling with global euro rail pass

There was no way of reaching the team locally I struggled with doing the tickets and still had to pay out of pocket. It was not clear to me you needed additional reservations and had to pay for that. It was very frustrating and so decided next time would use the buses instead

All very good, very good experience

Easy! Convenient ! Smooth & no glitches ! Fun experience

It was simple to purchase a ticket online and the map directions made it easy for me to find the bus location. The bus driver drove safely and carefully managed the suitcases. A good experience.

On time. Driver was pleasant. Super happy to have a restroom break along the way.

Punctuality and seriousness in the service. Thank you

Easy to locate and punctual. Friendly staff. Perfect. Thank you

I bought 3 Malpensa -Milan airport tickets on the internet for 07/06/25 at 2am, on arrival there was no shuttle bus (ticket office closed). If there was no bus, I shouldn't have had a ticket. Can you refund my money?

Impossible to download tickets on site, no help and tickets have to be bought again.

The bus was quite comfortable, the buses set out in time, everything was ok.

The price of €10 was reasonable. The bus was very refined and comfortable. The driver was polite. It was somewhat difficult to download the ticket QR code. I had to download the app, which took some time would be simpler if it could be sent directly by email. Thank you for a lovely experience.

Very easy and saved around 50%

Punctuality. Welcoming drivers.