Sforza Castle Tickets & Tours

Horrible!!! The ticket clearly said entry to Pieta and I was denied and the museum doesn't even have a 2:30 pm entry. I went back to the partner's (Autostradale's office) and the agent rudely said not their problem. I made four long distance calls to support and got a recording. Chat was horrible. Despite clear wording Rondanini Pieta included, Chat argued it was not. My disappointment is huge having traveled all the way from Canada to Rome, then to Milan to see the third Pieta of Michelangelo to be denied emtry by the venue. I cried!

Such a cultured visit , the castle was beautiful with amazing works of art and staff so friendly and polite. This is a must see venue

We were not able to experience the Castle and its museums as we could not enter because they had electricity problems and no one could access. I have been requesting a refund for 1 week and no one has told me anything...pitiful, I won't buy anything from Headout again if I don't get my money back.

The audio guide only talks about the outside, not about the inside of the castle. Everything much more expensive than in the castle itself

The visit to the Castello Sforzesco is sesta very interesting! Unfortunately, the downloaded audio guide only described the exterior part of the castle

It is not easy to find where to get the tickets, the indications are not clear, it is not worth it since the entrance to the castle is free, spend more than 20 minutes trying to see where to change for the tickets, you don't avoid queues or anything.

Great castle with many museums. You can spend whole day there. Of course, the Michaelangelo work is a must. It'll be better if the link to the App for the audio guide was sent in advance as I was not able to download it at the castle.

Easy to collect tickets at Sforzesco castle. Just make sure to follow instructions. At Necchi Villa, I showed the Headout app ticket to the entry and there was no issue. At the front door of the actual house, they had no idea about Headout but I explained the entrance had no issues with it and it was fine.

I was given the tickets and a mobile application with a very basic guide to make the visit. Considering that there were no queues to buy the tickets, I consider little added value what I received.

Raccomanderei l’esperienza ad altri viaggiatori, ma mi sembra opportuno aggiungere altri contenuti specifici e informazioni. Ci è stata molto utile la mappa generale dei maggiori monumenti e punti d’ interesse della città.

Beautiful castle and grounds. Liked that we could just wander and see what we wanted to.

Audio guías no son muy útiles para la visita. Son descripciones generales del lugar y no explicaciones por sala

We really enjoyed out day! Directions for ticket and audioguide were clear and the host was easy to find.

The issue is that even though I purchased my tickets through Headout I still had to go to every ticket office to receive ticket, even free entry venues, for my children. My recommendation is to be able to add the youth tickets to the main venue ticket for convenience.

It was very good. Easy and convenient for use.

Great convenient app! Combining public transportation and booking of cultural visits is a great convenience and is clear.

Everything worked very well! All the Qr codes were scanned without any problems and we were able to start the tour. No queuing! However, it is advisable to plan a few days in advance for the tours you want to do, as unfortunately everything is booked up spontaneously. Including the metro was ideal and worked really well. We were very satisfied!

The CityPas really comes highly recommended. It really added value for us that the public transport was included in the trip for 3 days. This allowed us to navigate within the city easily and quickly instead of always having to buy separate tickets. Especially at busy stations, it saves a lot of time not having to buy a separate ticket (or 10-ride card) each time. The Duomo was of course the topper but we did have some trouble scheduling this, of the 3 days of our pass we could only book time slots for this on 1 day and as it turned out, that was because Saturday/Sunday afternoon it was closed due to a conference. This was not communicated through the app. TIP; you don't have to stick to the time slot of your choice at the attractions, they just scan the QR when you made your reservation in the app. Gave me more of a vacation feeling and it saves a lot of hassle not having to constantly watch the time!

I got a duomo ticket at time slot 17.30-18.00 to start at the stairs. Last time slot because of my congress meeting. The man at the control site told me I could get into the duomo after the rooftop view. It was very busy on the roof so it took a while. I arrived in the cathedral at 18.12 and was told it was closed at 18.10. It should have helped me when on the ticket, or somewhere, this timeschedule was described. The day after, the duomo was closed because of an event so I haven't visited the cathedral.

I bought 2 Yes Milano City pass. On the tickets in the app was written they are 72 houurs. Activated them at 17:30h on 12 April and they were valid till 14th April. My expectations were to be valid till 17:30 on 15th April. The answer of the support were that "3 days are equals to 72h"